Tyco Fire Protection Products is a renowned, globally operating fire prevention company. Tyco develops products, systems and mechanical building constructions in the field of fire protection and fire detection for commercial, industrial, institutional and public sector clients and for the housing sector. Altares Dun & Bradstreet has developed an innovative credit rating platform especially for Tyco.
"Our credit assessment process is not only faster, we have more qualitative insight, it is universally usable and it enables optimal cooperation between credit management and sales. This makes it more than a system for determining credit risks and limits. It really strengthens our business orientation.”
Tyco supplies products and systems to many different types of customers worldwide. This makes estimating and dealing with payment risks a complex matter for Tyco. Roy Kuipers knows the company from inside and out. Started on the shop floor, developed and professionalised the credit management within the Enschede facility and has rolled it out EMEA-wide. In his current position as EMEA Credit Manager, Kuipers is now responsible for the Credit Management EMEA department. “We communicate directly with the customer in case of late payment. In that case, you have to think in a customer-oriented way and be able to deal with different cultures. We do that and now Sales and Credit Management really work together as a team,” says Kuipers.
We’ve learned a lot from Joris Peeters, Chief Data Scientist at Altares Dun & Bradstreet. The whole process of preparation and implementation proceeded flawlessly. But innovation remains dynamic, so I’m already looking at the next integration possibilities.”
Altares Dun & Bradstreet
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