AI offers enormous opportunities, but without reliable data and clear processes, it remains nothing more than a promising prospect. Many organizations invest in AI without the proper preparation. In this blog, you can read why AI Readiness is the key to moving from experimentation to real impact and how a robust database is where success begins.
Many organizations manage Marketing, Sales, and Finance separately, while customers experience them as a whole. These internal silos cause friction, delays, and missed opportunities. By restructuring the organization from the customer's perspective—i.e., aligning processes with the customer experience—you can improve conversion, customer experience, risk management, and customer value. Successful organizations don't look at departments, but at the customer journey as a whole.
At first glance, B2B and B2C may seem different, but buyer expectations are converging. Business customers, like consumers, want convenience, personalization, and trust. In this article, you’ll learn how to use these insights to improve your buyer experience and drive more sales.
KPIs provide direction and make performance measurable. But in sales, they are just as often cleverly managed: polishing figures, moving deals, or only registering leads when they are almost finalized. Not out of laziness, but because targets and bonuses drive behavior. The result: nice dashboards, but a skewed picture of reality.
Sales and dating have more in common than you might think. It's not about having as many conversations as possible, but about finding the right connection. With reliable data, good listening skills, and smart timing, you can increase your chances of finding a valuable match. Read how to go from first contact to a lasting relationship.
Many organizations think they are data-driven, but lack critical insight into their commercial assumptions and blind spots. This matrix helps you identify six data zones, from what you're sure about to what you'd rather not face. By being more aware of your data, you'll make better decisions and discover untapped growth opportunities.
Why do sales and marketing often feel out of sync? Because your customer data usually isn’t sharp enough. Relying on outdated or incomplete information means you’re missing valuable opportunities and wasting budget on the wrong customers. By using up-to-date and enriched data, you can clearly identify who truly matters to your business. That way, you gain more control, make your sales funnel more effective, and take real steps toward growth.
In this blog, experts from CM.com, WeTransfer, and Altares share how they use data as the engine of their commercial processes. From improving lead qualification to automating workflows, data makes the difference. By breaking down silos, streamlining systems, and making data-driven decisions, they achieve more results with less effort. Data is therefore not just supportive but an active team member that brings marketing and sales closer together, and closer to the customer.
No-code tools like Zapier and Make.com are gaining ground in marketing and sales, but success doesn’t depend on the tools themselves. It’s about process thinking: recognizing frustrations, spotting opportunities, and automating smartly. Not everything needs to be automatic; valuable solutions are simple, transparent, and scalable. No-code doesn’t require an IT degree but vision, curiosity, and room to experiment. This also lays the foundation for AI integration. Start small, think big, and let people make the difference.
AI can take sales and marketing to the next level, but only if the underlying data is correct. Without reliable, up-to-date, and integrated customer data, AI has no impact and leads to inefficiency and wrong decisions. Master Data Management (MDM) is crucial for this reason: it provides a complete customer view and ensures data cleanliness, integration, and insight. With the right data infrastructure, AI becomes truly valuable, for example through smart lead scoring.
Data storytelling is the key to successful marketing campaigns. Integrating data from different sources creates powerful stories that resonate with your target audience. Combining data analysis and creativity creates campaigns that are both informed and inspiring. Discover how you can use smart data analysis and technology, such as AI and machine learning, to optimize your marketing strategy and build lasting customer relationships.
The sales world is changing rapidly. Traditional methods no longer meet customer expectations, but the shift to innovative sales raises questions. How do you maintain the personal touch while leveraging data and technology? Smart integrations serve as the bridge between tradition and innovation. They enable faster processes, better customer insights, and more efficient sales. Learn how you can future-proof your sales strategy.
