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Although the AI revolution has yet to fully gain its momentum, success stories are already out there. Consider the chatbot of KLM Royal Dutch Airlines, which handles more than 50 percent of its 130,000 social media mentions with at least 95 percent accuracy. Or L'Oréal, Pepsi and Ikea, who are saving 30 percent on their recruitment costs thanks to a robot from the company Strafory. But what do I gain from AI within my business operations? A fair question. With a simple answer: a lot.
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