As the organization sought to expand its market share of its ClickShare product, a wireless presentation solution for conference rooms, in the enterprise sector, it enlisted the help of Altares Dun & Bradstreet's Market Insight tool. Market Insight analyzes market and customer data and transforms it into growth opportunities for companies.
"Market Insight has several functionalities and there is a lot of data available. You do need to know how to obtain and cluster what information."
Looking for a big screen or another smart visual solution? Chances are you’ll run into Barco. The Belgian company has been supplying visual products to the entertainment, healthcare and enterprise sectors worldwide for more than eighty years. Think of cinema screens, LED displays, video walls and projectors. Because the organisation wanted to expand its market share of the product ClickShare, a wireless presentation solution for meeting rooms, in the enterprise sector, Altares Dun & Bradstreet’s tool Market Insight was used. Market Insight analyses market and customer data, and transforms it into growth opportunities for companies.
Katia explains: “At the start of our collaboration, we had three issues for Altares Dun & Bradstreet. Firstly, we wanted to identify more potential customers in the enterprise sector. Secondly, we wanted to be able to make better strategic decisions. Finally, we thought it was important to get to know our own customers in this industry even better. What family structures exist and what other industries do they work in?” Since the enterprise market is so diverse, the amount of data that Barco received was not bad either. At the start of the collaboration, this might have been a bit too much for Katia’s team: “Market Insight has different functionalities and there is a lot of data available. You have to know how to get and cluster which information. At the time we got the tool, we thought we had the right data available. It didn’t work that way.”
With this new form of collaboration, Barco is now making optimal use of the data available. Katia: “We like to work with the Altares Dun & Bradstreet team. For Barco it is important to support your strategy and decisions with market data. So it is very important to get reliable data. We have built up an open relationship with the team, which definitely enriches our partnership. In addition to the team, I am in close contact with the Customer Success Manager about what works and what doesn’t.”
“We like to work with the Altares Dun & Bradstreet team. We have built up an open relationship with the team, which definitely enriches our partnership. In addition to the team, I am in close contact with the Customer Success Manager about what works and what doesn’t.”
"To make sure we are sourcing good, reliable dealers everywhere, we need the expertise of Altares Dun & Bradstreet.
'We can now act proactively when it comes to credit risk.'
"We had another business information provider, but in testing, we found that with their data, we were only covering 45 percent of our customers.
'Doing business based on current, complete and accurate data.'
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'Improved customer insight and optimal service'
'For Barco, it is important to support your strategy and your decisions with market data.'
'Altares Dun & Bradstreet's Marketing Insight solutions have provided ten times higher conversion from 'suspects' to 'prospects' in the Benelux'
'Altares Dun & Bradstreet understands the data and the business. Together we will take steps toward the sustainable future.'
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'In the past, we used to spend a ton, or as much as a ton and a half, annually writing off accounts receivable.'
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