Originally founded in 1984 in the Netherlands by a group of students, software company Exact has its head office in Delft. Exact offers a complete portfolio of business software for SMEs. More than 550,000 companies in the Benelux rely on one or more Exact solutions. Exact's cloud software automates the business processes of small and medium-sized companies and their accountants: from finance to HR and from logistics to project management.
Altares Dun & Bradstreet was very flexible during our close collaboration. This was crucial, because we, at Exact, are innovative and change quickly. We are constantly developing, improving and updating our software, and a partner must be able to keep up with that pace."
“There was a lot of manual work involved in onboarding our customers and we wanted to get rid of that. It was because the data we received was actually insufficient and said too little about individual customers that so much manual work was involved, as this meant we had to carry out further research,” says Tenthof van Noorden. “Altares Dun & Bradstreet then created a specific Compliance API for us. This software interface allows two applications to communicate with each other. Based on the company data supplied by Altares Dun & Bradstreet and our rules, we are now able to very easily and quickly determine who exactly our prospects are; for example, who is the ultimate beneficial owner (UBO), is this person and/or one of the directors on Politically Exposed Persons (PEP) or other sanctions lists and to what extent should important news facts be included in my assessment? Since virtually the entire process can be automated in this way, that process ends up running more and more smoothly and error-free. With these solutions, we have been able to get approximately 60,000 customers through the onboarding process in a turnaround time of several months.
Tenthof van Noorden looks back on the successful start to this collaboration. “Altares Dun & Bradstreet was very flexible during our close collaboration,” adds Tenthof van Noorden. "This was crucial, because we, at Exact, are innovative and change quickly. We are constantly developing, improving and updating our software, and a partner must be able to keep up with that pace. If a partner makes us wait for months, it won't work. Altares Dun & Bradstreet kept up with us at this fast pace and was always ready to support us. We really appreciate their flexible attitude; it provided a good basis for our partnership.”
"Thanks to the solution provided by Altares Dun & Bradstreet, we've been able to greatly simplify the onboarding process, for the customer and for Exact. Having all the data already available to us has also significantly increased the happy flow among our customers.”“Exact customers are looking for a fast and effective way to do their accounting. This would not have been possible without our partnership with Altares Dun & Bradstreet. By automating our entire process, we've made significant improvements in terms of acceptance, customer ratios and, especially, efficiency - which is ultimately the biggest win-win for us and our customers.”
Altares Dun & Bradstreet
Otto Reuchlingweg 1094
3072 MD Rotterdam