ABN AMRO Reduces Compliance Risk with Faster, Customer-Centric Approach
ABN AMRO's increased understanding of the complex ownership structures of global companies enables the bank to more efficiently meet regulatory requirements, significantly reducing the bank's risk. It also allows the bank to respond more quickly to internal requests for customer information.
1. The Challenge
Reducing Compliance Risk and Automating Manual Processes
ABN AMRO had two major challenges to address. First, the bank wanted to strengthen its ability to comply with regulations governing anti-money laundering, counter terrorism, and other criminal activities. This meant improving its insight into the corporate directors and Ultimate Beneficial Ownership of its customers and potential customers. ABN AMRO also wanted to strengthen its ability to identify Politically Exposed Persons (PEPs), as well as organizations and institutions on sanction lists, so the company could reduce its compliance and reputational risk.
ABN AMRO’s other goal was to enhance and automate its SAP system with data for the company’s Procure2Pay Department. The bank’s current processes involved a lot of manual work, resulting in increased costs for vendor management and handling of accounts payable. ABN AMRO needed an integrated solution that included automated workflow capabilities triggering tasks and emails.
2. The Solution
Master Data Management for Reliable, Up-to-Date Data
As part of the first challenge, ABN AMRO turned to Altares Dun & Bradstreet for capabilities to clean up its data and establish a Global Beneficial Ownership database.
Altares Dun & Bradstreet also expanded ABN AMRO's screening capabilities with advanced and more tailored monitoring from a Dun & Bradstreet screening partner. Data, intelligence and analytics are combined to monitor risks and provide alerts.
To address the second challenge, ABN AMRO implemented D&B Connect, a process management platform that integrates with SAP, allowing the bank to monitor business partners in SAP’s ERP environment. Among D&B Connect’s capabilities, it enables the bank to perform robust Master Data Management to identify double entries, updates entries, and creates new entries. It also links internal information with external payment systems and helps users make credit decisions for global transactions in seconds based on individual rules. It can also support compliance by identifying PEPs and checking individuals and businesses against sanction lists.
3. The result
Improved customer insight and optimal service
ABN AMRO's increased understanding of the complex ownership structures of global companies enables the bank to more efficiently meet regulatory requirements, significantly reducing the bank's risk. It also allows the bank to respond more quickly to internal requests for customer information.
In addition, the process for screening customers and making changes in the bank’s risk portfolio has been significantly streamlined for the bank and its customers. And the instant access to reliable business data enables rapid credit checks and improved customer service.
What other customers say
"Data is the backbone of our business. In essence, we cannot function without reliable and up-to-date data."
“Before engaging with a company, we always conduct a thorough analysis and request various supporting documents for identification and verification.”
"In particular, we felt the purity of the data was very important; that was the priority."
'As a company with a global scope, it is important for us to have a stable solution available based on global, reliable data'
'Every new customer we want to check. It sleeps much better for everyone if you know that companies you are owed money from can actually pay it.'
"To make sure we are sourcing good, reliable dealers everywhere, we need the expertise of Altares Dun & Bradstreet.
'We can now act proactively when it comes to credit risk.'
"We had another business information provider, but in testing, we found that with their data, we were only covering 45 percent of our customers.
'Doing business based on current, complete and accurate data.'
'Only by automating can we make substantial gains.'
'Improved customer insight and optimal service'
'For Barco, it is important to support your strategy and your decisions with market data.'